- There’s been a lot of ask for when there will be a Good Dynamics Integration
- It’s official that there will be a Good Dynamics application
- The Dynamics CRM application for Good is in the Apple app store right now undergoing certification
- A separate CRM application will be available for integration with Good
- When launched it’s like any other
- If you haven’t activated the application you’ll get the standard activation screen where the activation key and passcode must be entered
- Uses standard ADFS server and token that can be renewed
- Application itself doesn’t cache credentials
- For the Good technology integration you just need an RTM 2015 server (on-premises or online)
- For online won’t be able to do complete tunneling protection
- You have to activate the application before getting to the configuration screen
- Think of it like an onion
- Good is the outer layer and the CRM application is underneath
- Integration with other application is managed by Good policies
- For example, user clicks to make a phone call
- Good determines if this action is allowed or not
- Email can be controlled to only allow email integration with any registered and approved applications
- Good Control Console
- Added a couple custom policies
- For example
- Click to call
- URLs are navigated through a secure browser
- For example
- Added a couple custom policies
- Good Integration will not affect the operation of the MoCa client. It will operate as normal, but it will be wrapped around the Good platform
- Good performs releases in between the Dynamics release cycle so there may be a delay in updated functionality for major version updates from Good
